B.Sc / HND in Business Administration / Marketing or its equivalent.
Any post-graduate qualification is a plus.
3 - 5 years post qualification experience in similar position.
Committed to delivering high-quality service for customer satisfaction.
Demonstrates honesty and integrity in all actions and decisions.
Collaborates effectively with colleagues and external partners to achieve results.
Brings creativity to problem-solving and translates ideas into actionable plans.
Operates with awareness of social impact and ethical considerations.
Sets and achieves goals, adapts to change, and maintains strong work ethic.

Requirements

B.Sc / HND in Business Administration / Marketing or its equivalent.
Any post-graduate qualification is a plus.
3 - 5 years post qualification experience in similar position.
Committed to delivering high-quality service for customer satisfaction.
Demonstrates honesty and integrity in all actions and decisions.
Collaborates effectively with colleagues and external partners to achieve results.
Brings creativity to problem-solving and translates ideas into actionable plans.
Operates with awareness of social impact and ethical considerations.
Sets and achieves goals, adapts to change, and maintains strong work ethic.

Overall management responsibility for Sales, Customer Service, Operations, Finance and administration of the Territory assigned.

Key Duties

Select, direct, train, develop, discipline and evaluate staff.
Develop sales strategies, monitor sales activities, and liaise with key accounts to ensure customer satisfaction.
Monitor performance of CSR/s, and Couriers staff to ensure that proper procedures are followed in meeting objectives, maintaining high service standards and projecting the desired company’s image.
Establish and maintain excellent communications with company staff and clients to ensure a well coordinated service always.
Lead and promote a spirit of harmonious interrelationships between customers and members of staff, as well as sustain positive staff morale.

Corporate Development:

Represent the Company in external meetings where necessary
Work with colleagues in developing the company’s business potentials through collaboration and synergy.
Carry out any other duties as directed/commensurate with the position.

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